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complaints policy

travelmate int (pty) ltd strive to give all customers and applicants the highest level of service. when our service has not meet your expectations we would appreciate your feedback.

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there are procedures in place to ensure that all applicants and seafarers are not subject to exploitation by travelmate int (pty) ltd, or by our personnel with regard to the offer of engagement on particular ships or by particular companies. if you encounter such situations, or just want to ensure that procedures are followed we would like to hear from you.

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info@travelmate-int.com

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